Be on the look out for a message on your windows computer which claims that microsoft support is attempting to connect to your computer. There is a phone number to dial which is a premium rate phone number. To remove this you need to go to remove programs in control panel and try to remove SW-Support or similar program. If you are unsure please contact us

This malware / virus is part of a “trojan dropper” virus which has been detected recently¬†on two or more laptops. ¬†This virus infects the users computer when the user downloads a free utility or suchlike which can often contain “malware”, “unwanted programs” or even serious virus software.

For complete removal we will use a live operating system and use advanced virus removal software to remove the virus while your files and data are offline. Usually this can be done the same day.

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