Chances are you need or already have a computer and the internet in your home.. here are some of the problems we have helped our customers with …
Internet Connection Problems
We deal with your internet provider to resolve faults on their network. Often home users find it impossible to deal with reporting a problem to their internet provider and are fobbed off with explanations such as “everything is working there is nothing wrong with our network or your line”.
Sometimes home users are instructed to rewire their phone lines or remove the front plate of the phone socket for “testing purposes”. This often takes days and provides little result. We can identify the cause of your internet connection problems quickly and efficiently. We have a great deal of experience in dealing with internet providers such as BT, TalkTalk, XLN and PlusNet. 9 times out of 10 it is a problem with the internet provider as we will persist in getting your internet connection problem resolved.
WiFi problems in the home
Most people these days have more than one wireless device in the house. This can include mobile phones, iPads and tablets, and WiFi Printers.
Usually your internet provider will provide a wireless router for you. Sometimes these can be poor quality and need to be replaced. Other problems can occur with WiFi signal in the home such as wireless interference, signal loss between rooms or floors in a building. It is often unpredictable how well Wireless signal will perform from house to house. It greatly depends on the thickness of walls and the kind of building materials used.
- Internet Connection diagnostics
- WiFi Network configuration
- Data Recovery
- Anti Virus Software
- Virus Removal
- Anti Malware and Malware Removal
- Remote Support
- Email setup
- Contacts & Calendars
- Email password recovery
- Personal websites and ‘blog creation
- Publishing eBooks for Authors
*Same day service where possible – During busy times, a small charge may be requested in order to prioritise your computer repair.